Remote desktop file transfer allows people to transfer files between remote desktops and local machines quickly—and it is more vital than ever. IT teams rely on remote desktop tools to access servers, while remote employees use these tools for file transfers when working from home or collaborating with colleagues at other locations.
Whether you’re a small one-person business or a large enterprise with remote teams located around the globe, having the ability to perform remote desktop file transfers can make a major difference. However, you need the right remote desktop file transfer solution and the best practices to get the most out of this technology.
In this guide, we’ll cover what remote desktop file transfer is, when it’s used, different methods of use, how to transfer files between remote and local desktops, and more.
Topics covered in this article:
What is remote desktop file transfer?
Methods for remote desktop file transfer
Step-by-step guide: How to transfer files from remote desktops to local desktops
Best practices for secure file transfers
Troubleshooting common remote desktop file transfer issues
Enjoy safe and efficient remote desktop file transfer
What is remote desktop file transfer?
Remote desktop file transfer can help you quickly and securely transfer files between local devices and remote systems. It’s a safe, convenient technology that can give you and your team access to the files on computers, mobile phones, and other devices without needing to be physically present.
Key protocols involved
Remote desktop file transfer relies on several key protocols to ensure files can be safely shared between remote and local resources.
Remote Desktop Protocol (RDP) is one of the most commonly used methods. It allows users to transfer files directly between local and remote systems during a remote desktop session.
To improve security, protocols such as Secure File Transfer Protocol (SFTP) are often used. SFTP encrypts data during transit, offering protection from bad actors and helping keep data confidential.
Typical scenarios for use
Remote workers often use remote desktop file transfer solutions to access and transfer files and folders from the office to their local devices when working from home, traveling, or visiting a different off-site location.
As a result, employees have access to everything they need without carrying physical files, no matter where they are. With everyone working on the latest version of documents, remote desktop connection file transfer tools promote seamless collaboration among team members in different locations. IT support teams can leverage remote desktop tools for remote monitoring and management to keep systems updated and maintained from afar. They can also remotely access an end user’s device during troubleshooting, allowing them to observe issues directly and take action to resolve them without the need for on-site visits. This approach saves time and effort for the support team and the end user.
Methods for remote desktop file transfer
There are several possible methods for remote desktop file transfer. Each works a little differently and offers benefits and drawbacks. More specifically, you can use the following.
1. Built-in tools
Many companies offer built-in tools that come included with their platforms. For example:
- Windows RDP: RDP is built into the Windows 10 operating system. It gives users an easy, secure way to share files between local and remote devices. After launching the Windows remote desktop file transfer solution, you can find the Local Resources tab and select the drives and folders on the local machine, local computer, or other local remote device you would like to share with the remote desktop. Then, add the remote computer’s name or IP address under the General tab and click Connect to start your RDP session. You can then open File Explorer on your remote computer and access shared drives, folders, and files. You can copy files between your remote computer and local device using the Windows remote desktop file transfer tool.
- Apple Remote Desktop: Apple Remote Desktop can help with managing computers across the network by creating a list of all workstations, updating settings, controlling the screens, and communicating with end users.
- Linux remote desktop services: Virtual Network Computing and X2Go, as examples of Linux remote desktop solutions, offer native Linux file transfers. As a result, you can transfer files across different operating systems without needing to purchase other software for each type of operating system.
2. Third-party remote desktop software solutions
It’s also possible to use third-party software solutions to streamline the file transfer process. These dedicated file transfer tools offer features to simplify this process, such as improved security, secure file transfer protocols, multi-platform support, high-speed file transfers, session recording, flexible connection options, unattended access, and advanced customization options. Ultimately, third-party software solutions offer additional scalability and functionality compared to built-in tools.
Comparison of popular software options
Some common third-party remote desktop file transfer software solutions include:
- SolarWinds Dameware Remote Everywhere (DRE™): This is a cloud-based solution that provides users with on-demand remote support capabilities. DRE offers unattended support, Wake-on-LAN, multi-platform support, and real-time monitoring and reporting, making it a powerful tool for remote desktop file transfers.
- AnyDesk: This allows technicians to access and control end users’ workstations, file transfers, and unattended access. Users can run AnyDesk in the cloud or on premises and easily customize it to fit their needs.
- ManageEngine Endpoint Central: This enables automated patch management, remote troubleshooting, ransomware protection, and more from a centralized console. Along with offering end-to-end visibility into IT infrastructure, it can help detect and remediate threats, automate patch deployment, provide insights into the root cause of ransomware attacks, and provide IT asset management assistance.
- AnyViewer: This is available on Windows, macOS, iOS, and Android and provides users with high-speed connections with low latency and high-quality images. Beyond being used for remote file transfer, AnyViewer can assist with remote support, remote access, and mobile access.
3. Cloud storage services
It’s also possible to use cloud storage services for file transfers between remote desktops and local machines. For example, Google Drive, Microsoft OneDrive, and Dropbox are popular options—and all three offer cloud synchronization, which means you can upload files from your desktop to the cloud. Then, when using your local machine, you and any collaborators can access the latest version of your files. Cloud storage services offer a high level of flexibility and accessibility, making remote work and collaborative processes easier.
4. Email and messaging platforms
Transferring files over email and messaging platforms is another option. This approach can get files to other users and machines quickly and securely. Users need to attach the file they wish to transfer to an email or message and send it to another account. Then, they can download and access the file from their preferred device.
However, this file transfer method is best suited for small transfers, as most email service providers and messaging platforms limit file sizes. It’s also important to follow best practices for using email attachments, which means appropriately naming attachments, using compressed formats when possible, keeping file sizes within the limit, and verifying the recipient’s email address before hitting send.
Step-by-step guide: How to transfer files from remote desktops to local desktops
Transferring files between remote and local computers varies slightly from solution to solution. However, there are a few general steps to make your file transfer experience as smooth and secure as possible.
- Set up your environment: First, configure remote desktop settings for file access. Depending on which remote desktop file transfer solution you’re using, this looks a little different, but generally, you’ll need to access your remote machine’s system settings to allow remote connections.
- Establish a connection: Next, you can open your remote desktop file transfer tool. If you’re using a built-in tool or third-party software, this usually means opening a remote desktop client, typing in your host system’s IP address and username, and then providing a password to ensure the connection is secure.
- Perform the transfer: Then, once connected, you can access local resources via your remote desktop file transfer tool. Adjust the settings as needed to grant access to specific folders or drives. To transfer files, many tools support drag-and-drop functionality—simply drag files between the remote and local desktops. Alternatively, you can use copy and paste by right-clicking a file, selecting Copy, navigating to the destination folder, and selecting Paste. You can also use the keyboard shortcuts Ctrl+C and Ctrl+V for quicker transfers.
- Disconnect safely: Finally, at the end of your session, you’ll need to safely disconnect to prevent unauthorized access and protect your devices, files, and network.
Best practices for secure file transfers
To make your remote desktop file transfers as secure as possible, you’ll want to:
- Use secure connections: Make sure to only transfer files over secure, encrypted connections. Data encryption can help protect files from unauthorized access while they are in transit. You can also use a virtual private network in combination with secure RDPs, Transport Layer Security, and Secure Shell to add another layer of protection.
- Verify file integrity: Check files before and after transfer to verify their integrity and make sure they aren’t corrupted during transfer. You may also want to use multi-factor authentication and a strong password to prevent unauthorized people from creating a remote desktop connection with your devices.
- Organize files effectively: Make sure to name and logically store your files, as this will allow you to quickly find what you need when using your remote desktop solution to transfer files. It’s important to organize your files in a structured way.
- Be mindful of file size: Think about your file size and transfer speeds. The larger the file, the greater the chance of bottlenecks or other performance issues happening when transferring it over a remote desktop connection. Consider compressing files before transferring them to reduce their size. You can also schedule your file transfers during off-peak hours or tinker with your network settings to accelerate file transfers and avoid network congestion.
Troubleshooting common remote desktop file transfer issues
Remote desktop file transfer is incredibly easy and convenient, but there are a few common file transfer issues you need to be aware of. You may run into:
- Connection problems: If connection problems arise, first check your internet access is stable. An unstable internet connection could cause the file transfer to stop mid-process or slow down. You should also check the settings on the remote computer to ensure it is open to connections. Finally, look at settings in your security software and firewalls, as they might be blocking your file transfers.
- File transfer errors: If you receive a file transfer error, you can check your system logs and verify user access and machine permissions. If all else fails, it might be a good idea to restart your remote desktop session.
- Compatibility issues: If the remote desktop tool or the protocols being used are incompatible with your operating system or file formats, make sure your remote desktop file transfer tool is up to date and supports your current operating system version. You might also consider using a universal file-sharing format or a different remote desktop solution that is compatible with a wider range of operating systems and devices.
Enjoy safe and efficient remote desktop file transfer
Having the ability to transfer files between remote desktops and local machines is vital for businesses of all sizes. Not only does it allow employees to work remotely while having access to everything they need, but it also enables seamless collaboration.
By using SolarWinds DRE, you and your team can easily access and share files, folders, and other resources securely and efficiently. So whether you’re supporting remote workers, managing IT operations, or facilitating team collaboration, having a reliable, robust remote desktop file transfer service can help your organization stay connected, productive, and secure.