Software Reviews, Opinions, and Tips

Help Desk vs Service Desk? Comparison Guide

March 27, 2023

When companies talk about their IT services, they may be referring to a help desk, a service desk, or something else altogether. Part of the problem is the differences between a help desk and a service desk aren’t always clear. Since the distinction can make a difference, especially when choosing a software solution, this guide … Read more Help Desk vs Service Desk? Comparison Guide

Getting Started With Django Monitoring

March 24, 2023

Django is a web framework used in a wide variety of websites. It just takes a quick web search to discover which large companies use it as a production platform. And the reason for this is simple—it lets developers quickly deploy a website. Some of Django’s features include security and scalability right out of the box so developers can focus on their code.

AWS Monitoring – Most Useful Metrics

March 24, 2023

The internet plays such a big part in our lives, but most people don’t think about the infrastructure supporting it—except, of course, when it fails.

Now, taking a business owner’s point of view, you can own all the software and hardware you need to provide your service, but it also includes regular maintenance. For example, in software, you need to add security fixes, patches, updates, make backups, and so on. As for hardware, you must consider electricity, network cabling, internet provider, securing your building, hardware failures, and more.

5 Best Practices for Container Monitoring

March 24, 2023

Best Practices

Software and infrastructure monitoring is a must in any modern environment. Monitoring not only helps you spot issues and bugs, but done correctly, it can help you optimize your software’s performance. The actual implementation, however, will differ depending on your infrastructure. For example, monitoring containerized applications requires a slightly different approach than your typical virtual machine-based monitoring. In this post, you’ll learn about container monitoring best practices.

What Is IT Infrastructure?

March 24, 2023

IT Infrastructure Definition IT infrastructure is the combination of an organization’s important assets, including hardware, software, applications, databases, network resources, and services. It enables organizations to utilize these components or assets to perform various tasks, such as managing IT environments and maintaining operations, IT policies, and processes to deliver business-critical services. A well-managed IT infrastructure … Read more What Is IT Infrastructure?

Guide to Infrastructure Monitoring

March 24, 2023

What Is Infrastructure Monitoring? More and more development happens in the cloud these days, and any new application you build today will likely be a cloud-native one. Though cloud-native development undeniably offers many advantages and flexibilities, these environments are also prone to complexities (such as containerization) and high resource utilization. This brings us to monitoring. … Read more Guide to Infrastructure Monitoring

What Is MTTR? An In-depth Look

March 23, 2023

MTTR: Definition and More Efficient incident management starts with tracking and improving the right metrics of success. There are quite a few of them (MTTR, RTO, etc.), but it’s important to know which align to your business’s objectives for application performance. In this post, we’ll cover the definition of MTTR, the benefits of tracking it, … Read more What Is MTTR? An In-depth Look

What Are Cloud Native Applications?

March 23, 2023

What Are Cloud-Native Applications? While there isn’t a universal definition for cloud-native applications, some common principles characterize them. Cloud technologies are used to create applications that are easier to manage and scale. The cloud is about giving the business flexibility without sacrificing speed. In this post, I want to explore the characteristics of cloud native … Read more What Are Cloud Native Applications?

6 Best IT Inventory Software

March 23, 2023

Managing IT assets is crucial for IT professionals, as it enables them to respond to issues faster and improve efficiency. Utilizing IT inventory tools is the best way to keep track of and manage IT assets. In this article, we’ll explore some of the top IT inventory tools that can help streamline your asset management … Read more 6 Best IT Inventory Software

What Is Cloud Monitoring?

March 22, 2023

Why Is Cloud Monitoring Important? Over time, most businesses have seen a major shift in their paradigm. Prior to the Big Data era, hosting and monitoring data in-house was common. Companies had to invest huge amounts of money in the development and maintenance of robust infrastructures to store their data. Because of scalability, cost, and … Read more What Is Cloud Monitoring?