With more people using their personal devices for work purposes, properly implementing a BYOD policy with the right tools is more important than ever. Using private devices for work purposes has given employees more flexibility, increasing convenience and productivity, but there are several security risks associated with this trend. It’s now crucial for businesses to … Read more 6 Tools to Help You Implement a BYOD Policy
The Microsoft 365 suite provides a valuable set of business tools and assets that millions of people around the world rely on to accomplish their day-to-day tasks. These include popular services like Word, PowerPoint, and Excel, as well as the Exchange Online email messaging platform, OneDrive® cloud-based file storage, and SharePoint cloud collaboration tool. Microsoft … Read more 5 Tips to back up your Microsoft 365 assets
Transmitting files within Linux systems or from Linux to other operating systems can be a crucial daily business operation. You need a compatible tool for the transfer to ensure files are protected while in transit. The best way to perform a safe file sharing is to use a secure file transfer protocol (FTP) client for … Read more Best FTP Client for Linux
Managing a help desk can be difficult. If you’re coordinating a complex system, you probably deal with a seemingly endless flow of urgent tickets. It might seem like all you can do is react to each issue as it comes up. Fortunately, this isn’t your only option. Implementing some best practices can help you achieve … Read more 5 Best Practices for Better Help Desk Management
Many professionals had to adapt to remote work at the start of the pandemic. However, distanced jobs may be here to stay: 86% of employees see remote work as the future. As a result, you might wonder if your IT asset management (ITAM) strategy is ready to leave the office. Fortunately, there are a few … Read more Is Your ITAM Strategy Ready for Remote Work?
Millions of file transfers happen every day—each time a webpage is loaded or someone uploads or downloads a file, a file sharing transaction occurs. You must manage and monitor your file transfer events to ensure files are securely sent to and from the right recipients. Secure file transfer includes protecting your data from unauthorized users … Read more 5 Best Secure File Transfer Solutions
E-commerce businesses deal with a large number of support requests routinely. Since you may not have a physical location where customers can come in for help, that means questions coming your way arrive through an e-commerce help desk. By using the right e-commerce help desk software for your needs, you’ll be able to answer shoppers … Read more 3 Help Desk Software Solutions for E-Commerce
Today, organizations depend entirely on information technology and system support for their business to function. Any IT incident, including disruption in business-critical systems, server shut-downs, or breakdowns, may result in devastating consequences. Modern enterprises demand robust incident management more than ever before to ensure operational agility and business continuity. What Is Incident Management? When an … Read more Top 3 Must-Have Incident Management Features
While it’s common for end users to run into problems with products or services, they expect a prompt and seamless support experience. The help desk function acts as a central point for this experience and plays a prominent role in helping small businesses achieve end-user satisfaction. To run an effective help desk, leverage help desk … Read more Top 3 Help Desk Software Solutions for Small Business
As with all databases, you’ll need to constantly monitor IBM Db2 database to ensure optimal performance. Tuning your Db2 database will allow you to observe the speed of data transmission, measure query wait and response times, and identify root causes of critical performance issues. There are specific Db2 query performance tuning tips you should follow … Read more Top Db2 Performance Tuning Tips