Best Cisco Network Magic Software Alternatives

Network Magic was a program delivered by Cisco Systems. It was a popular tool for network computer management and monitoring, liked especially for its added security features, which included robust intrusion prevention and parent monitoring capacities. But when Cisco came out with its Smart Wi-Fi routers, the Network Magic program was discontinued—to the frustration of … Read more Best Cisco Network Magic Software Alternatives

How to Install, Access, and Connect to Remote Server Administration Tools

Accessing devices remotely becomes increasingly important for businesses with multiple offices or remote employees. Remote servers are designed to support users who are not on the local area network (LAN) but need access to it. However, when you’re looking at how to connect to remote servers or desktop interfaces, you might run into a few … Read more How to Install, Access, and Connect to Remote Server Administration Tools

Ultimate Guide to ITIL Change Management Process – What Is Change Management + Best Steps

Whether public or private, organizations need to keep pace with evolving technology best practices if they want to be competitive in their field. From rolling out new products or services to updating their internal IT infrastructure to become more efficient, they need to be able to make changes confidently and quickly to be successful. However, … Read more Ultimate Guide to ITIL Change Management Process – What Is Change Management + Best Steps

Jira Service Desk vs. SolarWinds Web Help Desk Comparison

From keeping track of IT inventory to handling help desk tickets on a daily basis, IT service management (ITSM) has become a mission-critical aspect of operating a successful and growing organization. Accordingly, businesses and other organizations have to be sure they’re giving their IT teams the tools they need to effectively respond to help desk … Read more Jira Service Desk vs. SolarWinds Web Help Desk Comparison

Best Network Traffic Generator and Simulator Stress Test Tools

Benchmarking the environment of a new network is a crucial part of ensuring its success when it goes live. This includes stress testing and generating traffic on existing networks, both of which help you to identify any potentially flawed or vulnerable areas—for example, drops in connection and packet loss. As we know, network traffic is … Read more Best Network Traffic Generator and Simulator Stress Test Tools

Spiceworks Help Desk vs. SolarWinds Web Help Desk Comparison

As companies scale and the volume of service requests increases, service desk software can significantly improve service operations and ensure customer satisfaction. Help desk software assists technicians by automating routine tasks such as ticket creation, assigning tickets to specific technicians, and tracking service tickets until closure. In fact, adopting the right service desk software can … Read more Spiceworks Help Desk vs. SolarWinds Web Help Desk Comparison

8 Best LAN Monitoring Tools

A robust monitoring strategy can help you keep local area networks (LANs) running in a streamlined and efficient way. By implementing a LAN monitoring tool, you protect your network from lags, congestion, and downtime. A LAN monitor like SolarWinds® Network Performance Monitor is designed to provide you extra insight into highly complex LAN environments, which … Read more 8 Best LAN Monitoring Tools